About Us

Hi there,

This About page contradicts the B2B narrative because it’s not about our company’s size or impressive portfolio.

It’s about how a team of 3 NetSuite seasoned resources is building an empathic work environment. Not because we want to win some awards or be recognized for our efforts but because we believe, as humans, it’s the right thing to do. We want to create a company that considers the needs of employees, customers and the community.

We want Coherent ERP to be where our teams and customers feel supported, challenged, respected, and inspired. We want our customers to feel like they’re part of a family, not just a number in the system.

And how well have we done that so far?

Our team comprises diverse and talented individuals from all over the world. We have a tight-knit yet open culture and constantly strive to develop ourselves and help each other grow.

Above that, we have a trustworthy client base who has never been disappointed with our performance. Our long-term relationship with every client speaks for itself. They trust us to work with their business and help them get the most from it.

We know that the only way to achieve success is by creating meaningful relationships and working hard to make them last. So we focus on creating top-notch software solutions and providing outstanding customer service.

And how have we done this? We’ve imbibed a set of values that guide our decisions, coordinates our actions, and help us stay on track. These values are honesty, equality, empathy, transparency and result-orientedness.

At Coherent Netsuite Provider, we focused on one mission: making the world a better place (one human at a time) through the power of software. We believe in the power of technology to make a difference, build on existing successes and solve any problem.

And we know one thing. In the end, we’re all human. We understand mistakes and learn from them. We value the relationships we have with our clients and strive to make them better every day.

Lastly, we believe in a better tomorrow. We strive to be the best at what we do, make sure that our clients are happy and keep innovating wherever possible. We hope that you’ll join us on our journey.

What are those values?

1. Honesty

"Treat others how you'd want to be treated." Yes, it's a cliche, but it's at the heart of our operations. We are transparent and honest when working with customers and our team.
And this honesty cuts across every sphere of the company. Client relationships, internal operations, pricing strategies - we keep it real. You may not like what we have to say, but we rather are transparent than you happen to find out later on.
If we say we are going to do something, we follow through. If we're not sure, we won't promise something impossible.
Sometimes being this transparent has sabotaged us, but it sets our minds at peace. Whenever we can be more honest with someone, it helps us build trust and a sense of respect.

2. Equality

Everyone deserves some respect. We don't trash employees to boost client ego, nor do we play favorites with clients. And we don't do the same for clients.

Client, employee, vendors, partners, founder, board member - everyone gets equal treatment. We don't have a hierarchy when it comes to treating people the same. We are all equal humans with unique perspectives and abilities. But we ensure everyone feels comfortable and heard in making decisions that best serve us as a body.

3. Empathy

We understand that every client has unique needs and concerns. We also understand that our employees and stakeholders live outside work. Since we can only know much about anyone's personal life, we give everyone a benefit of the doubt and take time to listen to understand the problem. We make it our mission to show empathy and respect for every individual's perspective that comes through our doors.

We're not robots here. We don't just care about getting the job done, but also how it gets done - meaning everyone is treated with respect and empathy.

When something goes wrong, we take responsibility for it and try our best to make it right. Even when there isn't a clear solution, we strive to develop creative solutions that benefit both parties.

4. Transparency

Why should we shroud our operations in mystery? We strive for transparency in all processes, from communication to pricing.

We want everyone to feel informed and that their opinion matters. That's why we are open to client feedback and suggestions.

We’ll keep you in the loop even in the most difficult situation. We value time and resources, so let's have uncomfortable conversations about pricing and the difficult work process rather than sharing it after the fact.

Rather than wasting time playing guessing games, we prefer to present the facts upfront and save everyone from potential headaches.

5. Results-oriented

Talk is cheap. Results matter. We strive to be laser-focused and disciplined in our approach to achieving results.

We understand that success requires hard work and dedication, so we don't shy away from complex tasks. We honor our commitments, focus on outcomes and hold ourselves accountable for our success.

These are the values that shape our company culture. And it's these values that will ensure our success for years to come. We hope you join us on the journey!

6. Give Back to Community

At the end of the day, we all come from different backgrounds with diverse life experiences. We recognize that success is not measured by individual achievement but by how much good we can bring to those around us.

We make it a point to give back to our community in any way possible - whether through volunteering, donating money or contributing skills. We believe that we can only grow and succeed together.

The Coherent Promise

Results speak louder than sales pitches. We are proud of the result our service has achieved for our clients. We only work with businesses that we know we can deliver results for. If for any reason you are not satisfied with the results, we will make it right.